App User Terms & Conditions

PLEASE READ THESE LICENCE TERMS CAREFULLY

BY CLICKING ON THE “ACCEPT” BUTTON BELOW YOU AGREE TO THESE TERMS WHICH WILL BIND YOU.

IF YOU DO NOT AGREE TO THESE TERMS, CLICK ON THE “REJECT” BUTTON BELOW.

 

WHO WE ARE AND WHAT THIS AGREEMENT DOES

We Jardeal Ltd (trading as Reewu) Richmond House, White Cross Bus Park, Lancaster, England, LA 1 4XQ license you to use REEWU mobile application software (App) and any updates or supplements to it, as permitted in these terms.

You can use the App to recommend purchases of products from third-party retailers to another individual (Purchaser) by providing them with a link to such products. If the Purchaser buys the product you recommend to them from the retailer, the retailer (or their affiliate platforms) will pay us a commission, it is this commission that we pay to you in cash (Cashback).

YOUR PRIVACY

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in reewu.com/privacy and it is important that you read that information.

Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App or any Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

REEWU’S TERMS ALSO APPLY

The ways in which you can use the App and Documentation may also be controlled by the app stores (apple and android)’s rules and policies and these will apply instead of these terms where there are differences between the two.

SUPPORT FOR THE APP AND HOW TO TELL US ABOUT PROBLEMS

Support. If you want to learn more about the App or the Service or have any problems using the app please take a look at our support resources at www.reewu.com.

Contacting us (including with complaints). If you think the App is faulty or misdescribed or wish to contact us for any other reason please email our customer service team at contact@reewu.com

How we will communicate with you. If we have to contact you we will do so by email, using the contact details you have provided to us.

HOW YOU MAY USE THE APP, INCLUDING HOW MANY DEVICES YOU MAY USE IT ON

In return for your agreeing to comply with these terms you may:

  • download a copy of the App onto your mobile phone, tablet or any other handheld device onto which the App may be downloaded and view, use and display the App on such devices for your personal purposes only.
  • provided you comply with the LICENCE RESTRICTIONS, make up to one copy of the App for back-up purposes; and
  • receive and use any free supplementary software code or update of the App incorporating “patches” and corrections of errors as we may provide to you.

APP MEMBERSHIP

Only one account is permitted to be opened on the App per person and you must keep your account details and any other information we provide you when opening account confidential. We are happy for you to make the occasional cashback transaction on behalf of other family members or close friends. This is subject at all times to fair usage and one account should not be used to make purchases on behalf of many other people.

The legal owner of the email address used to sign up to the App when creating your account is deemed to be the account owner. Any Cashback earned by a third party using the account will be credited to the account as if you had made the transaction yourself.

Any use of the App is made based on the assumption that full authority has been obtained from all relevant parties.

We do reserve the right to refuse any application for an account to use the App and/or terminate or suspend any account in accordance with these terms or our Acceptable Use Policy.

You must be 18 or over to accept these terms and download the App.

APP MANAGEMENT

You must keep your App up to date with your correct contact details, including your email address, this is so we can send you important information about your account. We will not be responsible for any missing Cashback as a result of you not keeping your account up to date with the correct information.

You can manage your account within your account profile on the App. Here you can subscribe to or unsubscribe from any emails we may send want to send you. You cannot unsubscribe to emails which we deem to be essential in order for you to use the App. Further details on how we may use your personal data are found in our Privacy Policy and you can update your account settings to indicate what information you would like to receive from us.

YOU MAY NOT TRANSFER THE APP TO SOMEONE ELSE

We are giving you personally the right to use the App as set out in these terms. You may not otherwise transfer the App to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.

CASHBACK

When the Purchaser buys a product from a retailer using the link you have provided them via the App, it is tracked allowing the retailer to identify that a purchase has been made, who made it and where it came from. Once the retailer or their tracking network has identified the purchase by the Purchaser and acknowledged it, it will show up in your account as ‘pending’. When the retailer validates the purchase it may show in your account as ‘confirmed’. Once we have received the commission from the retailer, it will then show up in your account as ‘payable’ (Payable Cashback). You are then free to withdraw your money in accordance with the Withdrawal terms outlined below. Each advertiser that Reewu works with pays commission within different time scales. Normal time scales for that advertiser (store) appears on the app.

Cashback shall only be paid on transactions that fulfil the following criteria:

  1. a) where the Purchaser clicks through the link that you have provided via the App and successfully buys the product accessed via such link from the retailer. The link must not be broken by closing the webpage and then re-opening. At that point the tracking links are broken and cashback will not be paid.
  2. b) the Purchaser must complete the purchase from the point of clicking through the link, which you have provided via the App, to the retailer. If the Purchaser navigates away from the retailer’s site, the address provided in the link or fails to complete the transaction in full at the time of clicking through the link, the transaction may fail to track to your account.
  3. c) a genuine purchase must be made by the Purchaser. You acknowledge that it is at the retailer’s entire discretion to determine whether a transaction of the Purchaser is genuine and you acknowledge that we will not be liable for any Cashback where a retailer has deemed a transaction disingenuous.
  4. d) If you are not logged in to your account when you provide a link to a potential Purchaser, there may be no or an incorrect identifying tag matching you with the transaction taking place.
  5. f) If your account is terminated or disabled for any reason, then any Cashback payable will be deemed to be forfeited.
  6. g) Reewu will charge a set commission fee which is deducted from your paid commission. Reewu reserves the right to change this fee at any point. All users will be notified via the app.

You acknowledge and agree that in order for us and the affiliate platforms to track and confirm the Purchaser’s purchase, the affiliate platforms will share the order ID relating to the Purchaser’s purchase with us.

If you notify us that a transaction has not been reported in your account as you anticipated (a Claim) we will use reasonable endeavours to investigate such Claim with the retailer or tracking agency subject always to our right to cease investigations at any point at our entire discretion.

You acknowledge that the retailer (or the affiliate platform) or it’s tracking agency’s decision is final in relation to the payment of commission to us and our decision is final in relation to paying Cashback to you. In the event we do not receive the commission or the level of commission you expect for a transaction completed by a Purchaser for whatever reason, we will not be liable to pay the relevant Cashback to you.

We do reserve the right to claim back or amend any Cashback payments in the event that any Cashback has been paid to you in error. This may include, but is not limited to, any transactions where Cashback is not genuinely due to you or where any commission for a transaction has not been received from a retailer or its agencies but has been paid over to you as Cashback in error.

It is important to note that we do not hold money in your account similar to a bank and legal title to any cashback earnings does not pass to you until you have taken possession of the cashback by way of successful withdrawal from your account in accordance with these terms.

For the avoidance of doubt and notwithstanding any other provision contained in these terms, you agree and acknowledge that in all circumstances the payment of Cashback to you is at our discretion and we may refuse to pay Cashback to you for any reason.

WITHDRAWAL OF COMMISSION

You can submit a request to withdraw any Payable Cashback from your account at any time subject to your account containing more than £6 (Minimum Withdrawal). Please note that if you change your payment details, for security reasons there may be a 72 hour delay before you can request your Cashback.

You may only request one withdrawal option in any 24 hour period.

You may withdraw your Payable Cashback (subject to it meeting the Minimum Withdrawal threshold) from your account via the bank account details you provided.

It is your responsibility to ensure your account contains your correct bank account details and other necessary information in order for us to pay your Commission. We shall not be responsible for any Payable Cashback being sent to an incorrect destination where you have provided incorrect details. Such payments may not be recoverable and/or may be subject to a recovery fee which shall be removed from your Payable Commission.

The time between requesting payment of your Payable Cashback and it being credited to your bank account. We shall not be liable for any delays in the receipt of your Payable Cashback or for any costs incurred by delays which may occur.

We reserve the right to suspend Payable Cashback payments at any time without notice to you if we reasonably suspect fraudulent activity has taken place.

CHANGES TO THESE TERMS

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce.

We will give you at least 30 days’ notice of any change by sending you an email with details of the change or notifying you of a change when you next start the App.

If you do not accept the notified changes you will not be permitted to continue to use the App.

UPDATE TO THE APP

From time to time we may automatically update the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons.

If you choose not to install such updates or if you opt-out of automatic updates you may not be able to continue using the App.

The App will always work with the current or previous version of the operating system (as it may be updated from time to time) and match the description of it provided to you when you bought it.

We do not guarantee that the App, or any of its content, will always be available to you or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our App at our sole discretion for reasons including, but not limited to, business and operational reasons. If possible, we will give you reasonable notice of any suspension or withdrawal.

IF SOMEONE ELSE OWNS THE PHONE OR DEVICE YOU ARE USING

If you download or stream the App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

WE MAY COLLECT TECHNICAL DATA ABOUT YOUR DEVICE

By using the App, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products.

WE ARE NOT RESPONSIBLE FOR OTHER WEBSITES LINKED TO

The App contains links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).

You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy or to recommend to a potential Purchaser any products or services offered by them.

If you deem any link inappropriate or offensive or find any link not working, please let us know and we will fix the problem or remove the link if we deem it inappropriate or offensive.

LICENCE RESTRICTIONS

You agree that you will:

  • not rent, lease, sub-license, loan, provide, or otherwise make available, the App in any form, in whole or in part to any person without prior written consent from us;
  • not copy the App, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
  • not translate, merge, adapt, vary, alter or modify, the whole or any part of the App nor permit the App or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App on devices as permitted in these terms;
  • not disassemble, decompile, reverse engineer or create derivative works based on the whole or any part of the App nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program (Permitted Objective), and provided that the information obtained by you during such activities:
  • is not disclosed or communicated without our prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and
  • is not used to create any software that is substantially similar in its expression to the App;
  • is kept secure; and
  • is used only for the Permitted Objective;
  • comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App.

ACCEPTABLE USE RESTRICTIONS

You must:

  • not use the App in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App or any operating system;
  • not infringe our intellectual property rights or those of any third party in relation to your use of the App (to the extent that such use is not licensed by these terms);
  • not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App;
  • not use the App in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
  • not collect or harvest any information or data from the App or our systems or attempt to decipher any transmissions to or from the servers running the App.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in the App throughout the world belong to us (or our licensors) and the rights in the App are licensed (not sold) to you. You have no intellectual property rights in, or to, the App other than the right to use them in accordance with these terms.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. For the avoidance of doubt, we will not be responsible for any defective digital content that is supplied via third parties, when you or the Purchaser click through the link we provide. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Other losses that we are not responsible for. We are not liable for any losses you or the Purchaser incurs resulting from a transaction made via the link with any retailer or in relation to the content or accuracy of any products offered for sale by a third party which is displayed on our App or any website that you or the Purchaser may access via the link. We do not warrant or guarantee that the App will be secure or free from bugs or viruses or that the App and links shall work all the time and shall not be held liable for any loss, damage or disruption you may suffer whilst using material derived from the App or any links.

Limitations to the App. The App is provided for general information purposes and for you to gain Commission from products bought by the Purchaser. The App does not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App. Although we make reasonable efforts to update the information provided by the App, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.

Please back-up content and data used with the App. We recommend that you back up any content and data used in connection with the App, to protect yourself in case of problems with the App.

Check that the App is suitable for you. The App has not been developed to meet your individual requirements. Please check that the facilities and functions of the App (as described on the App Store site) meet your requirements.

We are not responsible for events outside our control. If our support for the App is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us.

WE MAY END YOUR RIGHTS TO USE THE APP IF YOU BREAK THESE TERMS

We may end your rights to use the App at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.

If we end your rights to use the App:

  • You must stop all activities authorised by these terms, including your use of the App.
  • You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.
  • We may remotely access your devices and remove the App from them.

WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

YOU NEED OUR CONSENT TO TRANSFER YOUR RIGHTS TO SOMEONE ELSE

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

NO RIGHTS FOR THIRD PARTIES

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

IF A COURT FINDS PART OF THIS CONTRACT ILLEGAL, THE REST WILL CONTINUE IN FORCE

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

EVEN IF WE DELAY IN ENFORCING THIS CONTRACT, WE CAN STILL ENFORCE IT LATER

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

WHICH LAWS APPLY TO THIS CONTRACT AND WHERE YOU MAY BRING LEGAL PROCEEDINGS

These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.